What services provide YouCan Pay?
YouCan Pay is a developed electronic payment platform that provides effective solutions for the payment gatways issue in e-commerce in Morocco.Through it, if you are in Morocco,you can sell products and receive payment from all over the worlds from bank cards of various types: VISA, Mastercard, American Express..etc.
I am a foreigner living in Morocco and I have a YouCan.shop store. Am I eligible to use YouCan Pay?
YouCan Pay service is available for everyone living in Morocco,can have a bank account in Morocco or can reach a CashPlus agency to withdraw the money, and very soon in all over the world
I am not in Morocco, can I use YouCan Pay services?
For now, YouCan Pay service is available for users in Morocco,can have a bank account in Morocco or can reach a CashPlus agency to withdraw the money, and very soon in all over the world
I am using Wordpress in my business, am I allowed to benefit from YouCan Pay service?
You can integrate our service directly from Wordpress plugins space.
What is the product’s minimum price to be able to use YouCanPay as a payment gateway ?
YouCan Pay will only appear to your customers as a payment gateway if the product’s price is higher than 1$ (10Dh)
How are YouCan Pay fees calculated?
If you have a Moroccan bank card, the commission is 3.9% + 2 MAD.
For example, when you make a sale of 500 MAD, the commission is 19.5 MAD + 2 MAD, for a total of 21.5 MAD.
If you have an international bank card, the commission is 4.9% + 2 MAD.
For instance, when you make a sale of 500 MAD, the commission is 24.5 MAD + 2 MAD, for a total of 26.5 MAD.
Is there a Hold in YouCan Pay, if so for how long?
We imposed a hold of 30% of the volume collected by a seller for security reason, and will use it for any fraud, chargeback, or refund process.The hold amount during a week is sent back to the seller after 30 days.
When can I withdraw my YouCan Pay balance?
Once your balance is more than 100Dhs, you may request a withdrawal by wire transfer. Please note that wire transfers may take from 4 to 10 business days depending on your bank's policy, taking into consideration the delay that may occur because of external circumstances that any of the parties may cause.
Can a developer integrate YouCan Pay into other platforms?
Yes, you can easily integrate YouCan Pay in any e-commerce platform using the documentation provided for developers. Check the documentation: https://youcanpay.com/docs
Can I use YouCan Pay in Algeria, Tunisia,or another country then Morocco?
For the moment, the service is available exclusively in Morocco. Our teams are currently working on an international expansion.
How secure is YouCan Pay?
The YouCan Pay platform has been developed according to very strict standards, in full respect of all international security norms, starting with the respect for Moroccan laws.We are working on a daily basis to develop and protect the platform to be at the best of our users expectations.
What should I do if I encounter any problems?
For any assistance, please contact the support by mail: [email protected]